Privacy Policy
Papay operates an application, on which marinas, privately owned dock, slip, mooring and pier owners from different countries (each a "Marina") can offer boat berths, restaurants, cafes, apothekes, hotels, etc. (each a "Business Owner") can partner and publish their services and boaters/sailors (each a "Boater") can book the offered boat berths through Papay App ("Application").
What Information Do We Collect?
We collect information that you provide to us directly and also automatically collected information when you use our website or mobile app, such as your IP address, device type, and browsing history.
Information That Is Necessary For The Use Of Our Services
We require and collect personal information from you in order to use our services. Without this information, we may not be able to provide you with all of our services. In addition, we process your personal data for our legitimate interest in providing and improving our services, promoting our products, and preventing spam and fraud. Account Information: When you sign up for a Papay Account, we require certain information such as your first name, last name, email address, and date of birth. Boat Information: Before you can book a berth, we need information about your boat, such as the boat name, type, length, width, draft, and other relevant information. Profile Information: To use certain features of the Papay application, such as amentities booking, we may ask for additional information, including your phone number. Marina Information: If you are a marina owner, we will collect information about your marina, such as its location, services, pictures, berth availability information, prices, amenities, website URL, and other relevant information. Payment Information: To use certain features of the Papay application, such as booking a berth or managing a marina's bookings, we may require certain financial information, such as your bank account or credit card information, to facilitate payment processing. Messaging: When you communicate with Papay or use the Papay application to communicate with other Members, we collect information about your communication and any information you choose to provide.
Information We Automatically Collect When You Use Our Services:
Log/Mobile Data and Geo-location Information: Papay also receives information from users' use of their application and services, including but not limited to mobile data, log data, and cookies and other tracking technologies. Mobile data includes general and specific location information, while log data includes information such as IP address, date and time of access or use of the application, hardware and software used, and device event information. Cookies and other tracking technologies are used by Papay and their business partners, and users may disable the usage of cookies through their browser settings. Papay may track user behavior for customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, and investigation, as well as to enable users to use and access the application and pay for their activities on the application. Third parties may use cookies and other tracking technologies to deliver targeted advertisements, but users may opt-out of such targeted advertisements. Payment Transaction Information:We gather data regarding your payment transactions made through the Papay application, such as the payment method utilized, payment amount, transaction date and time, expiration date of the payment method, billing postal code, Stripe email address, IBAN details, your address, and other pertinent transaction information. This information is essential for ensuring that our contract with the payment service is executed properly, and to enable us to provide seamless payment processing services.
Third-Party Information Collection:
Papay may gather personal information that others provide about you when they use the Papay application, or we may acquire information from other sources and blend it with the data we gather through the Papay application. We have no authority over, monitor or react to how the third parties who provide your information process your personal information, and any queries about the disclosure of your personal information to us should be directed to those third parties. Third-Party Services. If you link, connect or sign in to your Papay Account with a third-party service (e.g. Google, Facebook, Apple), the third-party service may transfer to us information such as your registration, friends list, and profile information from that service. This information may vary and is managed by that service or as approved by you via your privacy settings at that service.
What Precautions Should You Take Before Clicking on Links from Third-Party Websites?
This Privacy Policy pertains exclusively to the information collected through our Website. We may include links to third-party websites on our Website in order to enhance your experience. These websites are governed by separate and independent privacy policies. As a result, we bear no responsibility or liability for the content and activities of these linked websites. Nevertheless, we strive to safeguard the integrity of our Website and would appreciate any feedback regarding these linked websites (including if a specific link is broken).
Transfer of Personal Data to Authorities and Legal Representatives:
In compliance with legal obligations, we may transfer your personal data to the following authorities and institutions: courts and other government agencies, legal representatives or lawyers, and third parties who assist in legal services. We will only transfer your personal data when it is necessary and in accordance with applicable laws and regulations. We take appropriate measures to ensure that your personal data is protected during and after the transfer process.
How Do We Share Your Information?
We may share your information with third-party service providers who help us provide our services, such as payment processors and customer support providers. We may also share your information with our partners, such as marinas and other businesses that offer services through our application. We will not sell your personal information to third parties for their own marketing purposes.
How Do We Protect Your Information?
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
How Can You Control Your Information?
You have the right to access, update, and delete the personal information we hold about you. You can also control the information we collect about you by adjusting your device or browser settings to block cookies or location data. It is important for you to take care and protect your personal information.
Personal data processing and storage duration
We will only process your personal data for as long as it is necessary. Your personal data will be stored for as long as your account is active and will be automatically anonymized or deleted once the processing is no longer necessary. We will keep your personal data required for the performance of our services in compliance with mandatory record retention and documentation obligations.
Your Rights Regarding Your Personal Data
As our customer, you have the following rights in connection with your personal data: Right to Information: You have the right to request information about the purposes of processing, categories of personal data, recipients of your data, duration of storage, your rights, origin of data, and existence of automated decision-making. Rectification and Erasure of Data: You have the right to rectify inaccurate or incomplete data and to request erasure of your data if processed unlawfully, subject to legal obligations preventing erasure. Limitation of Processing: You may request to limit the processing of your personal data in certain cases. Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit them to another controller. Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you, unless our legitimate interests override your interests. Complaint: You have the right to lodge a complaint with the supervisory authority if you believe that the processing of your data violates data protection law or your rights to protection of your personal data have been infringed.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us at admin@papay.space